Permitting
Our permitting process has a new look!
Citizen Access Portal by Accela
The Accela Citizen Application (ACA) is an online platform where contractors, citizens, businesses and visitors can create an account, apply for permits and receive real-time updates from the Development Services team. This is all part of the City's dedication to improving transparency and streamlining the permitting process.
Accela Citizen Portal Login
Commonly Asked Questions:
Do I need an account to access Accela?
Yes. Anyone wanting to access the online platform and use its services must create an account.
How do I create an account?
How do I apply for a building permit?
Is there a cost to creating an Accela account?
No. It is free to create an Accela account, but you will pay your application fees for permits through the Accela portal.
What is the best device to access Accela from?
Accela is the most user-friendly on a desktop or laptop but can also be accessed from a smartphone or tablet.
How will permits, applications and petitions in the process be handled?
Everything will be processed in the order it was received through Accela. Statuses will be available on ACA for the customer to stay updated.
Permit Lookup
How do I schedule and view inspections?
View a video on how-to schedule and view inspections here.
How can I request a fire inspection?
Fire inspections can be requested through the online portal and will be scheduled in accordance with the inspector. The requestee will be notified via email through Accela.
How do I submit a Code Enforcement Concern?
Learn how to submit a Code Enforcement Concern through ACA here.
How can I access my subcontractor's permits?
There is a way to be able to see your subcontractor's permits by adding delegates to a permit record. This allows the permit holder to assign permissions to whomever they want to gain access to the record. That person will have the ability to manage the record based on the permissions that have been granted by the record holder.
Learn how to add a delegate(PDF, 177KB)
Contact us at bldginfo@northportfl.gov for assistance. We are happy to help!