Utilities Department

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Customer Service Portal

 

Mission Statement

North Port Utilities is dedicated to protecting quality of life and support growth in the community by providing reliable drinking water and wastewater services through sustainable solutions and continuous improvement.

2024 Consumer Confidence Report

The 2024 Annual Water Quality Report (also known as the Consumer Confidence Report or CCR) is now available. The 2024 CCR contains important information about the source, quality and treatment of your drinking water. The City is pleased to announce that the report indicates that North Port City drinking water meets and exceeds all federal and state drinking water quality standards.

The CCR is designed to provide consumers direct access to a comprehensive chart summarizing the City’s year-round testing and monitoring of water in 2023. Also included are details about the sources and quality of water the City delivers to customers.

Residents are encouraged to contact North Port Utilities with any questions or concerns regarding their CCR at 941-240-8000.

 

Water and Wastewater Emergencies

IF YOU HAVE A WATER/UTILITY EMERGENCY
PLEASE CALL 941-240-8000, 24 HOURS A DAY.

North Port Utilities operates 24/7 to provide and distribute a reliable supply of quality, safe drinking water and a wastewater collection system that meets the needs of our customers and respects and enhances our environment.

Emergencies come in many shapes and sizes; hurricanes, floods and broken water mains, to name a few. North Port Utilities is available when your water and/or sewer service is affected by any kind of emergency.

Service-Related Emergencies

If you have an emergency during business hours, call the department at 941-240-8000. We will have our field personnel address the situation as quickly as possible. 

Weather Emergencies and Natural Disasters

North Port Utilities takes our role in emergencies seriously. We have emergency procedures in place to keep our customer's service working to the best of our ability in a variety of emergency situations. 

Visit NorthPortFL.gov/Alerts to find the latest emergency updates. 

 

 
Contact
City of North Port Utilities

941-240-8000
NPUtilities@NorthPortFL.gov

Customer Service/Cashiering
City Hall, First Floor
4970 City Hall Boulevard
North Port, FL 34286

Administration
City Hall, Third Floor
4970 City Hall Boulevard
North Port, FL 34286

The Utilities Department Central Cashiering Office will close the first Thursday of each month from 11 a.m. to noon starting to allow the staff to hold monthly meetings for coordination and planning purposes. During that time, customers may still make their payments by the automated phone system or online. Customers may also leave a voicemail if they have any questions that need to be answered directly by staff.